Posts Tagged ‘Convershake’

According to a statement posted on LinkedIn by the company’s co-founder Emīls Vāvere, the artificial intelligence startup Convershake has secured an investment of €150,000 from the Outlast Fund.

In the long-term, it is Convershake’s ambition to lead the way in the development of fully autonomous AI agents in the field of customer service. The company’s vision entails a gradual transition from human-supported AI solutions to an environment where AI agents, guided by Convershake’s software, manage all customer calls independently.

Outlast Fund partner Marija Ručevska notes that Convershake is changing the way in which customer service teams operate. Through its platform, which connects every information source and provides the correct answer instantly and in any language, Convershake helps call centres and their employees to save hours of time every week. According to Ručevska, there is a growing belief within the industry that AI assistants hold the key to the future of customer experience, a transformation lead by the team at Convershake.

Read full announcement (external link)

Originally published on 20 Nov